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Privacy Policy

Information about personal data processing and how to contact the website owner.

Website owner

Name: Mercedes Seoane Mató

ID number: 76795227K

Address: C/ Manuel del Palacio, 3 - 6A, 36001 Pontevedra

Phone: +34 609 829 072

Email: seomerce@hotmail.com

Purpose of data

Data provided by phone, email, WhatsApp or form is used to answer inquiries, manage stay-related information and handle direct booking requests.

This static website version does not include payment gateway or automated booking engine.

Categories of data processed

We process identification and contact data that users provide voluntarily (name, phone, email and message content).

No special categories of personal data are requested or processed.

Legal basis and retention

The legal basis is user consent when contacting voluntarily, as well as pre-contractual measures when availability or booking is requested.

Data is retained only for the time needed to manage the request and, where applicable, for legally required retention periods.

Recipients and international transfers

Data is not shared with third parties except when legally required or when needed to provide communication services (for example, email or messaging).

Using WhatsApp may involve international data transfers. These communications are governed by the provider's terms and privacy policies.

User rights

You may request access, rectification, deletion, restriction, objection and portability, and you may withdraw consent at any time.

To exercise your rights, contact seomerce@hotmail.com with your request.

You may also lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es.

Data provision and security

Providing contact data is voluntary, but it may be necessary to respond properly to your request.

Reasonable technical and organizational measures are applied to protect personal information against unauthorized access, alteration or loss.